Forge & Frame
Privacy Policy
Effective date: January 1, 2025 · Last updated: April 1, 2025
1. Overview
Forge & Frame is a web design and marketing agency operating under Vectis Labs. This Privacy Policy explains how we collect, use, and protect information you provide when you visit forgeandframe.studio or contact us about our services.
By using this website, you agree to the practices described in this policy. If you have questions, reach us at contact@forgeandframe.studio.
2. Information We Collect
Information you provide directly
When you fill out our contact form or reach out via email, we collect the information you choose to share — typically your name, email address, company name, and the details of your project inquiry. We do not collect this information unless you actively provide it.
Information collected automatically
Like most websites, we collect certain data automatically when you visit, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through standard web server logs and analytics tools.
Cookies and similar technologies
We use cookies and similar tracking technologies to improve your experience on our site and understand how visitors use it. These include:
- Essential cookies — required for the site to function correctly.
- Analytics cookies — help us understand traffic patterns and improve our content.
You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and project requests
- Improve the content and performance of this website
- Understand how visitors find and use our site
- Send follow-up communication when you have requested it
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.
4. Third-Party Services
This website may use the following third-party services, each subject to their own privacy policies:
- Vercel — hosting and infrastructure
- Google Analytics — website traffic analysis (anonymized where possible)
- Resend / email providers — delivery of contact form submissions
We take reasonable care in selecting service providers but are not responsible for their independent data practices.
5. Data Retention
We retain contact form submissions and related correspondence for as long as necessary to fulfill the purpose for which it was collected or as required by law. Website analytics data is typically retained for up to 26 months before being deleted or anonymized.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access the personal data we hold about you
- The right to correct inaccurate information
- The right to request deletion of your data
- The right to object to or restrict certain processing
To exercise any of these rights, email us at contact@forgeandframe.studio. We will respond within 30 days.
7. Security
We implement reasonable technical and organizational measures to protect the information we hold. This includes HTTPS encryption for all data in transit and access controls on our systems. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
8. Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
Questions or concerns about this Privacy Policy? Reach out at contact@forgeandframe.studio. We're happy to clarify anything.
Forge & Frame | A Vectis Labs Venture
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